Category Archives: Communication

How to have those difficult conversations you avoid

It’s weighing on your mind, disrupting your thoughts, pulling you down. You know that you got to have that conversation. But you don’t want to. You are not sure how the other person will react and even more importantly how … Continue reading

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Using the silence in your leadership conversations

“I nodded, smiled encouraging and said nothing. It felt like ages and I was conscious of the quietness and then she spoke and came up with a way of moving forward …” These are the words of Tom as he … Continue reading

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Does what you do define who you are?

‘What do you do’, this was the question posed to me at a community event. Being in a non  conformist mood, I replied, that I ‘do’ many things, have many titles and wear several different hats, sometimes more than one … Continue reading

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Telling tales: Storytelling as a communication tool

My blog for this week can be found on Rachel Miller’s Diary of an Internal Communicator site. You can follow Rachel on Twitter at  @AllthingsIC You can also read it below: On July 10, I was tuned into Radio4 on my way to … Continue reading

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If you are happy and you know it…

Yesterday the Office of National Statistics released its findings as part of the inaugural subjective wellbeing survey commissioned by David Cameron in an attempt to chart the nation’s happiness alongside economic data such as GDP. Whilst you may disagree with … Continue reading

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Will the real Mrs W please stand up? Banishing The Impostor in the room

 Earlier this week I was working down in London and took the opportunity to catch up with a friend. I inquired how her morning had been as she did not seem her usual bouncy self. She responded that she has … Continue reading

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